Biltmore Luxe · Phoenix, AZ
Expert Jewelry Repair in Phoenix
Three generations of goldsmithing expertise — every piece treated as our own.
From a simple ring resize to a complex stone re-setting, our family has been repairing fine jewelry for over 80 combined years. We work on gold, silver, platinum, and all precious stones with the care and precision your pieces deserve.
What We Offer
Ring Resizing
Accurate sizing up or down while preserving the integrity of the metal and any stones. We work with gold, white gold, rose gold, platinum, and silver.
Stone Setting & Re-Setting
Loose or missing stones reset securely. Prong re-tipping, bezel setting, channel setting, and pavé work performed in-house.
Prong Repair & Re-Tipping
Worn or broken prongs rebuilt to protect your stones. We inspect all prongs and recommend preventive repairs before stones are lost.
Necklace & Bracelet Repair
Broken clasps, snapped chains, and damaged links repaired or replaced. All metal types and chain styles serviced.
Earring Repair
Bent posts, broken backs, and damaged earring components repaired. Earring conversions (clip to post) also available.
High Polish & Rhodium Plating
Restore your jewelry to a mirror-bright, like-new finish with professional high polishing. White gold rhodium re-plating also available to refresh worn or yellowed pieces back to brilliant white.
Jewelry Cleaning
Professional ultrasonic and steam cleaning to restore sparkle to diamonds, gemstones, and precious metals.
Why Choose Biltmore Luxe
80+ combined years of family jewelry expertise
Three generations of goldsmithing tradition
All work performed in-house — no outsourcing
Free consultation on all repair estimates
We treat every piece as if it were our own
Serving Phoenix and the Biltmore area since the 1980s
4.9 stars · 335 reviews on Google
Formerly Biltmore Shoes Jewelry & Watch Repair — same trusted team, elevated brand
Frequently Asked Questions
How long does jewelry repair take?
Most repairs are completed within 1–5 business days. Complex work such as custom fabrication or extensive stone work may take longer. We always provide an estimated timeline upfront.
Do you provide a free estimate?
Yes. Bring your piece in and we will assess the repair and provide a written estimate at no charge before any work begins.
Do you buy jewelry, gold, or diamonds?
Yes — if you are looking to sell rather than repair, we buy gold jewelry, loose diamonds, estate pieces, and more. We provide honest, transparent appraisals and pay cash the same day. Visit our Gold & Diamond Buying page or simply bring your piece in for a free evaluation.
Can you repair antique or vintage jewelry?
Absolutely. We have extensive experience with antique and estate jewelry. We take special care to preserve the original character and value of vintage pieces.
Do you work on all metals?
Yes — gold (yellow, white, rose), platinum, silver, and palladium. We also work on fashion jewelry on a case-by-case basis.
What if a stone is lost?
We can source replacement stones in a wide range of sizes, cuts, and qualities. We will match your existing stones as closely as possible.
Ready to Restore Your Jewelry?
Bring your piece in for a free consultation. We're located at 4846 N 16th Street in Phoenix — walk-ins welcome, or call ahead to schedule.
4846 N 16th Street, Phoenix, AZ 85016 · Biltmore Luxe — formerly Biltmore Shoes Jewelry & Watch Repair