Biltmore Luxe · Phoenix, AZ
Watch & Luxury Watch Repair
Expert watch service using only the finest Swiss-grade parts. All brands welcomed.
Whether your watch needs a simple battery swap or a full movement overhaul, our watchmakers bring precision and care to every timepiece. We service everyday watches and fine luxury brands alike — using only quality parts to ensure lasting performance.
What We Offer
Battery Replacement
Fast, professional battery replacement for all quartz watches. We test water resistance after every battery change and replace gaskets as needed.
Watch Band & Bracelet Repair
Broken clasps, stretched bracelets, and worn straps repaired or replaced. We carry a wide selection of replacement bands in leather, metal, and rubber.
Crystal Replacement
Scratched or cracked watch crystals replaced with mineral, sapphire, or acrylic — matched to your watch's original specification.
Movement Service & Overhaul
Full movement cleaning, lubrication, and adjustment for mechanical and automatic watches. Restores accuracy and extends the life of your timepiece.
Crown & Stem Repair
Damaged or missing crowns and stems replaced. We source OEM and compatible parts for most brands.
Water Resistance Testing
Pressure testing to verify water resistance ratings. Essential after any case opening or crystal replacement.
Polishing & Case Refinishing
Restore the original finish of your watch case and bracelet. We offer both high-polish and brushed finishes.
Vintage Watch Restoration
Careful restoration of vintage and antique timepieces. We preserve original parts wherever possible and source period-correct replacements when needed.
Why Choose Biltmore Luxe
All brands serviced — luxury to everyday
Swiss-grade parts used in all repairs
Battery replacement in under 5 minutes
Water resistance tested after every case opening
Free estimates on all watch repairs
4.9 stars · 335 reviews on Google
Conveniently located in the Biltmore area of Phoenix
Formerly Biltmore Shoes Jewelry & Watch Repair — same trusted expertise
Frequently Asked Questions
How quickly can you replace a watch battery?
Most battery replacements are done while you wait — typically under 5 minutes. We always test the watch and check the gasket before returning it to you.
Do you service luxury watch brands?
Yes. We service a wide range of luxury brands. For Rolex specifically, see our dedicated Rolex Service page.
How often should a mechanical watch be serviced?
Most manufacturers recommend a full service every 3–5 years for mechanical and automatic watches. Regular servicing prevents wear and maintains accuracy.
Can you fix a watch that has been water damaged?
In many cases, yes. Bring it in as soon as possible — the sooner we can assess and dry out the movement, the better the chances of a full recovery.
Do you carry replacement watch bands?
Yes, we stock a variety of replacement bands in leather, metal, and rubber. We can also order specific bands for most popular models.
Bring Your Watch In Today
Walk-ins welcome for battery replacements and quick repairs. For complex work, call ahead to schedule a consultation. We're at 4846 N 16th Street, Phoenix.
4846 N 16th Street, Phoenix, AZ 85016 · Biltmore Luxe — formerly Biltmore Shoes Jewelry & Watch Repair