Biltmore Luxe · Phoenix, AZ
Rolex Service & Repair
Expert Rolex servicing in Phoenix — precision work on the world's most iconic timepieces.
Rolex watches are built to last generations — but they require expert care to perform at their best. Our watchmakers have extensive experience servicing Rolex movements, cases, and bracelets, using quality parts and proven techniques to keep your Rolex running as Rolex intended.
What We Offer
Rolex Movement Service
Complete movement disassembly, ultrasonic cleaning, lubrication, and regulation. We restore accuracy and protect the movement for years to come.
Rolex Crystal Replacement
Scratched or cracked Rolex crystals replaced with quality sapphire or mineral glass matched to your reference.
Rolex Bracelet & Clasp Service
Stretched Oyster and Jubilee bracelets tightened, worn clasps repaired or replaced, and links adjusted for a perfect fit.
Rolex Crown & Gasket Service
Worn crowns and gaskets replaced to restore water resistance. Essential for maintaining the integrity of your Rolex case.
Rolex Case & Bracelet Polishing
Restore the original finish — high-polish, brushed, or combination — to your Rolex case and bracelet.
Rolex Buying
We buy Rolex watches in any condition. See our dedicated Rolex & Watch Buying page for details on how we evaluate and price your timepiece.
Why Choose Biltmore Luxe
Extensive experience with Rolex movements and cases
Quality parts used in all Rolex repairs
Free estimate before any work begins
We also buy Rolex watches — cash paid same day
Conveniently located in the Biltmore area of Phoenix
4.9 stars · 335 reviews on Google
Formerly Biltmore Shoes Jewelry & Watch Repair — trusted since the 1980s
Family-owned with 80+ combined years of experience
Frequently Asked Questions
Do you service all Rolex models?
We service most Rolex models including Submariner, Datejust, Day-Date, Explorer, GMT-Master, Daytona, and Oyster Perpetual. Contact us with your specific reference for confirmation.
How long does a Rolex service take?
A full movement service typically takes 1–2 weeks. Simpler repairs such as crystal replacement or bracelet work are often completed within a few days.
Do you use genuine Rolex parts?
We use quality parts appropriate for each repair. For certain components we use OEM-equivalent parts; for others we source genuine Rolex parts. We will always discuss parts options with you before proceeding.
Will servicing my Rolex affect its value?
Proper servicing by an experienced watchmaker maintains and protects the value of your Rolex. We recommend keeping all service records.
Do you buy Rolex watches?
Yes — we buy Rolex watches in all conditions, including non-working pieces. We pay competitive prices based on current market values. Bring it in for a free, no-obligation appraisal.
Rolex Needs Attention?
Bring your Rolex in for a free assessment. Whether it needs service or you're looking to sell, we're here to help. Located at 4846 N 16th Street, Phoenix, AZ.
4846 N 16th Street, Phoenix, AZ 85016 · Biltmore Luxe — formerly Biltmore Shoes Jewelry & Watch Repair